Sales Rep: Robert WeaklyI had a wonderful experience, best experience by far. Everything was explained step by step, wasn't pressured into anything.
Very good service
Geoff and Joey were able to assist me with my Santa Fe lease. They're awesome! Highly recommend these guys.
Speedy work, professional staff
After a very expensive and unsatisfactory service experience at Southern Volkswagen, I brought my 2005 VW convertible across town to Checkered Flag VW. I was lucky enough to meet Chassidy Evans, who will be my FOREVER service manager. Chassidy is competent, professional and personable. Chassidy explains what is going on, keeps in contact with me during the day, doesn't pressure me into doing anything, calls the maintenance team to explain things to me, and has even taken me back into the service bay to make sure I completely understand what is being done to my car. It is such a pleasure to be treated like an adult, not a little old lady in tennis shoes. I have a supply of her cards that I hand out all over Hampton Roads. She is the best !
I've been a retail and service customer for almost 15 years at Checkered Flag VW. Throughout this time I've had several different service advisors, but I'm delighted with the Outstanding Service I've received from Chassidy Evans over the past 3 years. She goes the extra mile to ensure that my vehicles are well taken care of on my schedule. I highly recommend Chassidy if you're looking to receive superb VW service advice and assistance!
Chassidy Evans was great! She was candid, honest, and trustworthy. She was extremely friendly and personable. In addition she was very knowledgeable and great at explaining the repairs to my car. I'll always ask for her?
When I tell you they go above and beyond for me!!! I mean they really take care of me! Everyone there treats me like Family. Thank you @Chassidy, @Krystal and a Big Thank You to Jesus!!! Thank you for always having WORLD CLASS CUSTOMER SERVICE!!!
This is a top notch dealership, I went in for some recall work to have done and didn’t want anything else done but after the job was completed I decided to do some more work and utilize this amazing staff here at checkered flag. Chassidy Evans was my service consultant and she was amazing to work with, her customer service is incredible and she will really bend over backwards to make sure everyone who walks through that door is happy with their visit. Thank you checkered flag staff!
I had the BEST experience. I will be back for a second vehicle. Thank you Jay for everything. You made my visit so peaceful and enjoying.